Sofitel Westlake

333 West Lake Avenue
Hangzhou, 310002
Zhejiang Province, China

Will return.

An excellent location – cross street from the Westlake. It’s not new but they try to make most out of it.

A couple of little situations – they’re cross board in China: long check in and out line; check in time the room isn’t ready; thick smoke in the public bathroom (lobby, etc.).

We got to the hotel at 1:15 for 2 pm check in; and our room is not ready when we returned at 2:39. I wasn’t pleased and ask them to serve us champagne while waiting. The joke is on me because we’re on the 5th floor with executive lounge privilege. They ended up giving me a bottle. Oh well.

The staff is helpful and pleasant. The 5th floor executive lounge is a perfect place to watch the sunset, without crowds. One of the red wines Perle is pretty good.


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