Volkswagen @ Santa Monica

2440 Santa Monica Blvd.
Santa Monica, CA 90404
(424) 322-2756

Many thanks to Kenny, who picked us up from the airport and provided us with many local knowledge for relocation. He made the transaction so smooth. Really liked his manner and straightforwardness. I appreciate a honest salesman.

The dealership is well run – we only made a few phone inquires. During one call, when the lady on the phone heard that we’re coming from the airport she immediately offered the pick up – that’s a thoughtful service. I’ve a few car buying experience in the past and many bordering on indecent practices (at least in my limited worldly view).

This is my first leasing experience and wasn’t too crazy about the little pressure from the woman who did the paper work: she tried to sell us every thing! Lease protection that cost $355 a month on a 36 month period. It cost twice as much than the leasing amount. Hello!!!! Gosh, how does this business model work?? She kept on telling stories about VW sending bills for the smallest damages at termination time. I’m thinking while she went on and on … does VW want repeat costumer or they just want to screw you?

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