Home Depot 家得宝
I’ve been HD customer practically since I arrived in New York, started from painting my rental room with a roommate. In the 1980s, it was pleasant and a great place to be. It started in 1978 by five founders, one of them is Ken Langone (1935-) who wrote I Love Capitalism!: An American Story, in 2018.
Then Jack Welch’s underline Robert Nardelli (1948-) took it over in 2000, till 2007. During this period, it was no fun shopping at HD because he cut back on experienced staff, using part timers who careless or not knowledgeable enough to help. He was left go in early 2007, with $240m severance package. The stock price under Nardelli remained same while Lowe’s doubled.
I’ve two books on Jack Welch (1935-2020), both published in 2022, Home Depot is a topic in the book, especially Gelles’, who was more critical toward Welch.
- The Man Who Broke Capitalism by David Gelles
- Power Failure by William Cohan
I begin to visit HD often since 2022, and find it to be decent again, although not yet 1980s level. At the same time, I feel Lowe’s isn’t as good as HD.
Flooring, they care LifeProof.